Our more than 1000 dealers now deliver 66% of our orders online and these orders are 99.9% correct. It is no longer necessary to do a check or work order preparation. The order-to-production time has been reduced by 3-4 days, leading to better delivery terms.
Waldo Ragole, ICT Manager
“Thanks to seamless integration with Microsoft Dynamics AX, e-Con CPQ ensures web orders are always based on real-time ERP information. They’re error-free and can go instantly to production”
“e-Con allows our customers to easily configure one of over 48 000 billion possible pre-mounted drawers.”
Frank Matthijs, Manager IT
“We’re not digging anymore for a great customer experience. e-Con gives us the tools that bring together the customer journey and the production process.”
Michael van den Dool, Business Consultant
Bruynzeel Home Products
“e-Con has equipped us to calculate all the necessary products for complete shops with all needed metal shopfittings quickly, and without errors.”
Johan de Smijtere
“For Auping, e-Con means eliminating errors and shortening delivery times, with one integrated solution that works for our own stores and extends to franchise stores”
Frank Scholten, CIO
“Our resellers create quotes themselves in minutes, with automatic, real-time pricing and the assurance that all information is complete and current. They don’t need to double-check with us for options, costs, errors; customers always receive accurate quotes that are ready for approval.”
Felix Ghyczy, Owner
“With e-Con on the shop floor, we’re introducing a virtual sales assistant who will help us improve customer service. The move towards a customer-centric organization gets closer and closer.”
Kristijan de Weerd, IT Manager Europe
“With e-Con we’ve been able to reduce order processing time by more than half, from 48 hours per order to less than 24 hours. And within 10 minutes after receiving an order, we can start with the production process”
Arco Bijsterveld, IT Director
“e-Con structures and organizes all the variables so that our dealers instantly know what combinations and choices are feasible and what’s impossible. Rich information, prompts and alerts, and a guided process will vitually eliminate mistakes during the ordering process.”
A fast and cost-effective order entry process is essential to companies that sell, produce, and distribute custom products and services. Fast, flexible product configuration is just as important to ensuring your business avoids costly mistakes, missed deadlines, and waste.
Why? Because today’s customers simply expect custom options for even the most standard goods and services. They want quick and easy choices, even for complex offerings. And they expect quick, accurate turnaround and delivery.
Watch in a minute why SMT uses e-Con CPQ
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How the e-Con product configurator fuels business success
1Faster quote-through-order times: e-Con is built to handle highly detailed orders with hundreds of variations. Forms and calculations are fully automated, yet flexible. Prompts and alerts help ensure that even new users configure only feasible combinations. It’s the end of “product impossible.”
2Faster production start times: e-Con lives in Microsoft Dynamics. That means it can add, configure, and save complex products directly within the Dynamics database, including multilevel BOMs, routes, descriptions, instructions, and more. Changes update across your entire system instantly.
3The end of errors that derail production: All selected features and options are automatically converted in BOMs and routings. Thanks to real-time feasibility checks from the e-Con rules engine, incorrect or unavailable items simply can’t be added. It’s the end of manual errors that cause delays and waste.
4Optimized design choices and rendering: Engineers can use 2D and 3D innovations to make viewing and choosing options easy and accurate. Plus, flexible XML-based output enables integration with CAD and CNC.
5Shared expertise via knowledgebase: Record, consolidate, and centralize individuals’ product and vertical knowledge for quick access by any stakeholder.
6Product info that’s always complete and current: For example, engineers can quickly assess how choices and changes made by sales impact product variables and dependencies.
e-Con does more than select, configure, and generate products, quotes, orders, and production information such as BOMs and routings. Check out the many ways businesses are using e-Con with Microsoft Dynamics 365 to configure anything!