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“Our error margins saw a huge reduction; the margin went to virtually nil after the first several months of using e-Con. And if sales wants to add a new product, they don’t struggle to create a configuration.“
Simon van Loon, IT Director
Badotherm
For more than 50 years, Badotherm has been producing precision pressure and temperature instruments, diaphragm seals, and manifolds for major companies like General Electric, Shell and many others. Meeting complex specifications is the foundation of their business, and for years required an uncomfortably large outlay of time, expense, and labor. Automation was a turning point for the company, and a high-quality configuration solution enables them to manage a landscape of demands efficiently and profitably.
Business pressures
250 employees juggled a worldwide supply chain to produce mamo-meters, mechanical pressure instruments and gas filled bimetallic temperature instruments. Sales teams dealt with diverse customers across the Netherlands, Thailand, India, Dubai and the USA. Products involved thousands of specifications. Nothing less than world-class quality was needed every day. Badotherm was committed, but for some time was held back by the idea that automation, and using a configurator that would standardize specifications, would compromise their business practices. As a result, every product was configured using spreadsheets and manual processes that meant a lot of labor, no efficient way to centralize and repurpose valuable information, and high risk for error.
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Reference
Our more than 1000 dealers now deliver 66% of our orders online and these orders are 99.9% correct. It is no longer necessary to do a check or work order preparation. The order-to-production time has been reduced by 3-4 days, leading to better delivery terms.
Waldo Ragole, ICT Manager
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“e-Con helps us to continuously automatize our order processes and provides a creative platform for independent web-based tools. The flexible CPQ functionality can be adapted and individually programmed for use in a wide range of applications.”
Frank Brandtner
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“e-Con analyzes quality and offers all the checks and balances needed for a perfect order. An order that would take hours to complete manually can be accomplished in a few minutes, with no errors. ”
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“Thanks to seamless integration with Microsoft Dynamics AX, e-Con CPQ ensures web orders are always based on real-time ERP information. They’re error-free and can go instantly to production”
Geraldine Billiet
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“I want the best CPQ tool for our Dynamics 365 eco-system. With e-Con CPQ we’re about to enter the after-sales market with time savings in service inspection and analyses from 8 weeks to just 1 week. e-Con CPQ will pay off big time!”
Boudewijn Rast, Group IT Manager
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“e-Con CPQ lets Ridley almost automatically generate BOMs instead of risking mistakes made working manually—and it saves us time that can be better spent.”
Frank Iliaens
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“e-Con is honest about the technicality of the setup. Some configurators claim that you can do the setup ‘without code’. That may work for 80% of our complexity, but e-Con is extensible enough to handle all our requirements.”
Christophe Boogaerts, Project Manager
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“e-Con CPQ leads to big savings in time spent on order entry, and it’s decreased error margins to an absolute minimum.”
Alexander Bressers
