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“Our error margins saw a huge reduction; the margin went to virtually nil after the first several months of using e-Con. And if sales wants to add a new product, they don’t struggle to create a configuration.“

Simon van Loon, IT Director

Badotherm

For more than 50 years, Badotherm has been producing precision pressure and temperature instruments, diaphragm seals, and manifolds for major companies like General Electric, Shell and many others. Meeting complex specifications is the foundation of their business, and for years required an uncomfortably large outlay of time, expense, and labor. Automation was a turning point for the company, and a high-quality configuration solution enables them to manage a landscape of demands efficiently and profitably.

Business pressures

250 employees juggled a worldwide supply chain to produce mamo-meters, mechanical pressure instruments and gas filled bimetallic temperature instruments. Sales teams dealt with diverse customers across the Netherlands, Thailand, India, Dubai and the USA. Products involved thousands of specifications. Nothing less than world-class quality was needed every day. Badotherm was committed, but for some time was held back by the idea that automation, and using a configurator that would standardize specifications, would compromise their business practices. As a result, every product was configured using spreadsheets and manual processes that meant a lot of labor, no efficient way to centralize and repurpose valuable information, and high risk for error.