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“Our error margins saw a huge reduction; the margin went to virtually nil after the first several months of using e-Con. And if sales wants to add a new product, they don’t struggle to create a configuration.“
Simon van Loon, IT Director
Badotherm
For more than 50 years, Badotherm has been producing precision pressure and temperature instruments, diaphragm seals, and manifolds for major companies like General Electric, Shell and many others. Meeting complex specifications is the foundation of their business, and for years required an uncomfortably large outlay of time, expense, and labor. Automation was a turning point for the company, and a high-quality configuration solution enables them to manage a landscape of demands efficiently and profitably.
Business pressures
250 employees juggled a worldwide supply chain to produce mamo-meters, mechanical pressure instruments and gas filled bimetallic temperature instruments. Sales teams dealt with diverse customers across the Netherlands, Thailand, India, Dubai and the USA. Products involved thousands of specifications. Nothing less than world-class quality was needed every day. Badotherm was committed, but for some time was held back by the idea that automation, and using a configurator that would standardize specifications, would compromise their business practices. As a result, every product was configured using spreadsheets and manual processes that meant a lot of labor, no efficient way to centralize and repurpose valuable information, and high risk for error.
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Reference
“We wanted our sales tool to generate valid selections. With the old configuration tool, we had too many cases where combinations were selected which could not be built. This is now a thing of the past, while maintaining the flexibility to handle ‘non-standard’ requirements.”
Daniele Nardin, Head of Marketing and After-Sales-Services, CCO
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"A major goal is to capture essential knowledge to be able to sell the best solution for our customer’s requirements and make this available for their international sales organization."
Christoph Wilde
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"We chose e-Con for several reasons: off the shelf integration with Dynamics 365, e-Con Studio's facility in allowing us to model our product lines in one environment, and for how easy it is to use for sales teams (via CE, portal, or FO). We also value e-Con's international clientele and network. All these things make e-Con an ideal partner for companies like Priva."
Kees van der Kruk, Product Marketeer
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
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"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
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