Today’s B2B and B2C customers want options and customizations for just about any offering. They also want even the most complex orders delivered in record time. Finally, they expect quick response to changing requirements for sales agreements. To give customers what they want, your sales representatives need tools that speed quote-to-delivery time, ensure accuracy, and make selling custom products and services as easy as selling standard offerings.
Watch in a minute why SMT uses e-Con CPQ
With e-Con CPQ, salespeople can create proposal and quotes that convert instantly into fulfillment-ready orders. There’s no need to hunt down information from pricelists, brochures, old proposals, and other sources. They won’t need to request expertise from other teams and departments. Instead, they can launch e-Con via a smartphone, tablet, Microsoft Dynamics, or a browser and open an intuitive questionnaire that leads to results in minutes. The e-Con rules engine maps answers to questions in real-time, offers 2D and 3D visualizations, and continuous calculations for features, pricing, discounts, margins, and more. Alerts and prompts make sure that salespeople don’t choose incorrect or impossible options. Information is drawn directly from the Dynamics database, and is always current and accurate.
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How the e-Con sales configurator fuels business success
1Customer confidence from the start: Rather than blindly diving into a proposal or quote, salespeople can rely on e-Con to offer “smart” questions for a needs analysis, so that they propose ideal products and services. That insight is a great foundation for satisfaction.
2Guided Selling: Quotes get produced in minutes, not hours. e-Con can walk salespeople through the selling / proposal process. They view and work with only relevant options and information. Alerts and prompts ensure quotes are complete and accurate, and that salespeople quickly identify opportunities to cross- and up-sell accessories and other products.
3The end of “selling the impossible”: Salespeople will never commit this common and often costly order error. If a combination isn’t feasible, it simply won’t appear as an option
4Real-time insight into the impact of choices: With e-Con, salespeople can view and show customers how options can impact weight, price, production time, and other critical variables.
5Mobility that speeds quotes and fuels responsive service: Salespeople can work anywhere, on devices from laptops to smart phones, to build quotes or make changes to customer agreements on the spot. Information goes directly to Dynamics for processing.
6Product visualization: Both 2-D and 3-D views make configurations easy to understand, speed time to purchase, and reflect that you’re using the latest technologies to support your organization.
7Standardized, unified, and integrated to drive peak performance: e-Con works as a native part of your business system, so data and processes can flow across the configurator and Microsoft Dynamics. Sales can rest confident that any changes they make will be reflected in BOMs, routings, schedules, back-end financials—nothing is ad hoc.
e-Con can transform how your salespeople win deals, negotiate complex agreements, and respond quickly to changing needs for products and services. Check out how e-Con lets you configure virtually anything, on any device, for speedy quote-through order and responsive customer service!