e-Con Solutions gives companies an unbeatable solution for configuring virtually anything, anytime, anywhere–sales, products, projects, services, documents, and more. By default, e-Con’s always online, with offline options that include automatic synchronization. Whether it’s being used on PCs, laptops, or mobile devices, on premise or remotely, it’s working in real time with Dynamics data and an always-on rules engine so that users can create, modify, and generate always-accurate configurations.
But online means more, and e-Con covers that as well. Many companies have found tremendous benefit in using the e-Con Portal via web browser to give dealers, partners, branch offices, and customers tailored access for configuring quotes and orders themselves. e-Con has also kept pace with rapid growth in end-to-end e-commerce sites for both B2B and B2C customers. Working with your partner or web designer, your company can also use e-Con as part of a web shop. Our customers are discovering that e-Con can deliver an outstanding e-commerce experience for consumers that incorporates direct payment.
An easy, flexible path to expanding business growth and success
Whether you’re focused on B2B portal access, B2C e-Commerce, or both, e-Con can cover all needs with one solution that marries fully with Dynamics AX, NAV, and CRM. e-Con’s portal and e-commerce capabilities can help your business:
- Increase sales and satisfaction with 24/7 self-service
- Grow or establish a B2C base with direct ordering
- Add new or enhanced offerings to your portfolio
- Reach new markets and geographies
- Reduce time to market for products and services
- Reduce time, errors, and cost for quotes and orders
e-Con is a flexible solution, so you can use our Portal or e-Commerce capabilities alongside our internal configurator or on their own. Here’s a brief overview, followed by examples of how customers are using the e-Con portal and increasingly, as part of an e-commerce web shop.
Extend self-service quotes and orders worldwide with the e-Con Portal
Ideal for B2B businesses looking to improve efficiency, sales, and reach, the e-Con Portal enables partners, dealers, and customers with credentials to log into a true self-service environment via any web browser, from any location. Based on their credentials, they can view and then configure appropriate quotes and orders using e-Con’s guided, intuitive process. The Portal connects directly to shared, real-time data in Dynamics, and the e-Con rules engine ensures that users view relevant options and never choose impossible combinations. All calculations are automated and synch continuously with user selections.
When the user is satisfied with the product or services he’s configured, they can simply click or tap ‘Order’ and the e-Con Portal shoots the order directly to your Microsoft Dynamics system. Users can view their orders and status at any time. Our customer showcase details the many ways companies use the e-Con Portal, so be sure to check them out!
Build a B2C sales channel with e-Con and an e-Commerce platform
The e-Con Portal is designed to keep invoicing and payment as part of your back-office operations as part of a B2B sales process. If you’re looking for to reach a wider B2C audience (which can include business customers) and include direct payment before an order is submitted, we have another ideal offering: e-Con at work within a web shop like Sana Software or Magento. Customers get a friendly, flawless experience that includes:
- Direct selling for standard items, with ability to tailor and personalize selections
- Promotions—store-wide, select, seasonal, etc.
- Cross-sells and up-sells prompted by user interests and selections
- Credit card, PayPal, and iDeal payment
e-Con for e-Commerce is backed by enterprise-level capabilities that let you create a consumer-friendly experience that’s as simple or detailed as you want. Whether you’re offering a quick selection of standard products or letting customers configure a custom product, you have everything you need. Payment and orders are processed through the Sana shopping cart and sent directly to Dynamics. Efficient, accurate, part of your total solution—and packed with capabilities that let you change and grow without limits.