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“Our sales representatives can take over a colleague’s work easily, print documents with a click in preferred formats, and convert to orders that won’t require data re-entry.”
Santoni
Created in 1919 Santoni is the very first Italian sock knitting machine manufacturer. In the last 20 years Santoni has developed a series of circular electronic “Seamlesswear” knitting machines becoming a worldwide leader in this technology.
“Seamless” machines are a revolution, thus Santoni began focusing mainly on this production including models which offered more flexibility in designing patterns and colors. Currently, with its range of several different type of machines, Santoni is the only one that can cover most of the textile field segments in order to satisfy the various market requirements.
Business Challenge
As a growing company with more than 500 employees it was important to Santoni to simplify the complexity in their sales processes. From a C-level point of view it was important to increase the efficiency of information transmission between different departments (technical-commercial) to sell only what can be produced. Santoni’s product portfolio contains hundreds of possible variations and the possibility of making errors in the quotation is huge. Making mistakes wasn’t the only threat for Santoni’s sales team. Due to their growth it was hard to store and centralize the product information and sales-know-how and to let sales people quote and order fast and preventing them from making mistakes.
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Reference
“Thanks to seamless integration with Microsoft Dynamics AX, e-Con CPQ ensures web orders are always based on real-time ERP information. They’re error-free and can go instantly to production”
Geraldine Billiet
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“I want the best CPQ tool for our Dynamics 365 eco-system. With e-Con CPQ we’re about to enter the after-sales market with time savings in service inspection and analyses from 8 weeks to just 1 week. e-Con CPQ will pay off big time!”
Boudewijn Rast, Group IT Manager
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“e-Con CPQ lets Ridley almost automatically generate BOMs instead of risking mistakes made working manually—and it saves us time that can be better spent.”
Frank Iliaens
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“e-Con is honest about the technicality of the setup. Some configurators claim that you can do the setup ‘without code’. That may work for 80% of our complexity, but e-Con is extensible enough to handle all our requirements.”
Christophe Boogaerts, Project Manager
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“e-Con CPQ leads to big savings in time spent on order entry, and it’s decreased error margins to an absolute minimum.”
Alexander Bressers
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“e-Con offered a rules engine that could handle even the most complex options, especially exclusions, and meshed seamlessly with the Microsoft Dynamics AX user interface and ERP databases.”
Kasper Hermes, IT Manager
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“e-Con allows our customers to easily configure one of over 48 000 billion possible pre-mounted drawers.”
Frank Matthijs, Manager IT
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“e-Con makes order entry so much simpler than before. With online capabilities and flexibility in re-configuration and re-use of models, e-Con saves BUVA a lot of time and improves efficiency.”
Björn Kooij, IT Manager
