Pooling Partners is Europe’s #1 integrated full-service pooler and producer of pallets and boxes. They’re leaders in circular economy models, which promote recovery and continual re-use of standard pallets and boxes through sustainable pooling systems. Their success is clear with an annual turnover of € 317 million and more than 800 employees.
PoolingPartners uses e-Con CPQ to configure quotes and orders for pallets and boxes, with assurance that e-Con works as part of Microsoft Dynamics NAV and CRM. e-Con makes it fast and easy to configure complex specs and reduces risk for costing and order errors. Thanks to integration with Microsoft Dynamics, completed orders can go instantly to production, which is very important for the company’s business model of continuous re-use.
The main goal for using e-Con is to calculate the costs for pallets, both as a quote (sales) and as order (production). Sales reps create quotes and when quotes convert to orders,the specs go straight to the production line to assemble the pallet machine.
The reason Pooling Partners turned to e-Con Solutions for product and sales configuration is that pallets can get complex, especially when they’re re-used in different scenarios. Entering specs directly into Dynamics NAV took too much time and effort. In addition, it was hard to maintain a complete overview in NAV, so there were too many data entry mistakes.
e-Con gave Pooling Partners a fast and clear overview of options, including the impact of choices for pricing and materials. For example, material types depend on what’s being transported on the pallet. With e-Con, reps can enter complex specs and be sure that they’re getting complete, accurate information from Dynamics.
Pooling Partner can also use e-Con to work with templates for different palette types to speed up configurations. Reps answer a few questions, and the e-Con rules engine determines the right machines, materials, and standards. Result? A fast, error-free quote-to-order process, with an application that works like a native part of Dynamics CRM and ERP.
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“We wanted our sales tool to generate valid selections. With the old configuration tool, we had too many cases where combinations were selected which could not be built. This is now a thing of the past, while maintaining the flexibility to handle ‘non-standard’ requirements.”
Daniele Nardin, Head of Marketing and After-Sales-Services, CCO
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"A major goal is to capture essential knowledge to be able to sell the best solution for our customer’s requirements and make this available for their international sales organization."
Christoph Wilde
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"We chose e-Con for several reasons: off the shelf integration with Dynamics 365, e-Con Studio's facility in allowing us to model our product lines in one environment, and for how easy it is to use for sales teams (via CE, portal, or FO). We also value e-Con's international clientele and network. All these things make e-Con an ideal partner for companies like Priva."
Kees van der Kruk, Product Marketeer
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
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"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
