"Reps answer a few questions, and the e-Con rules engine determines the right machines, materials, and standards. Result? A fast, error-free quote-to-order process, with an application that works like a native part of Dynamics 365."
Pooling Partners is Europe’s #1 integrated full-service pooler and producer of pallets and boxes. They’re leaders in circular economy models, which promote recovery and continual re-use of standard pallets and boxes through sustainable pooling systems. Their success is clear with an annual turnover of € 317 million and more than 800 employees.
Pooling Partners: Configuring sustainable pallets and boxes
PoolingPartners uses e-Con CPQ to configure quotes and orders for pallets and boxes, with assurance that e-Con works as part of Microsoft Dynamics NAV and CRM. e-Con makes it fast and easy to configure complex specs and reduces risk for costing and order errors. Thanks to integration with Microsoft Dynamics, completed orders can go instantly to production, which is very important for the company’s business model of continuous re-use.
How e-Con CPQ simplifies complexity for Pooling Partners
The main goal for using e-Con is to calculate the costs for pallets, both as a quote (sales) and as order (production). Sales reps create quotes and when quotes convert to orders,the specs go straight to the production line to assemble the pallet machine.
The reason Pooling Partners turned to e-Con Solutions for product and sales configuration is that pallets can get complex, especially when they’re re-used in different scenarios. Entering specs directly into Dynamics NAV took too much time and effort. In addition, it was hard to maintain a complete overview in NAV, so there were too many data entry mistakes.
e-Con gave Pooling Partners a fast and clear overview of options, including the impact of choices for pricing and materials. For example, material types depend on what’s being transported on the pallet. With e-Con, reps can enter complex specs and be sure that they’re getting complete, accurate information from Dynamics.
Pooling Partner can also use e-Con to work with templates for different palette types to speed up configurations. Reps answer a few questions, and the e-Con rules engine determines the right machines, materials, and standards. Result? A fast, error-free quote-to-order process, with an application that works like a native part of Dynamics CRM and ERP.
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“e-Con CPQ brings ease and simplicity to everyone involved in the Aqtor order process. Even more important, e-Con automation and integration help providers serve customers with efficiency and precision. There’s no break in the process—orders are right the first time and all information is sent to the right people and departments.”
Our more than 1000 dealers now deliver 66% of our orders online and these orders are 99.9% correct. It is no longer necessary to do a check or work order preparation. The order-to-production time has been reduced by 3-4 days, leading to better delivery terms.
Waldo Ragole, ICT Manager
“e-Con helps us to continuously automatize our order processes and provides a creative platform for independent web-based tools. The flexible CPQ functionality can be adapted and individually programmed for use in a wide range of applications.”
“e-Con analyzes quality and offers all the checks and balances needed for a perfect order. An order that would take hours to complete manually can be accomplished in a few minutes, with no errors. ”
“Thanks to seamless integration with Microsoft Dynamics AX, e-Con CPQ ensures web orders are always based on real-time ERP information. They’re error-free and can go instantly to production”
“I want the best CPQ tool for our Dynamics 365 eco-system. With e-Con CPQ we’re about to enter the after-sales market with time savings in service inspection and analyses from 8 weeks to just 1 week. e-Con CPQ will pay off big time!”
Boudewijn Rast, Group IT Manager
“e-Con CPQ lets Ridley almost automatically generate BOMs instead of risking mistakes made working manually—and it saves us time that can be better spent.”