PM Komponenten B.V. is the Dutch subsidiary of the international company Phoenix Mecano A.G., a Swiss based company producing products in the electrical and mechanical sector. There are two main stream types of products: actuators and enclosures. Their customers in actuators are located in the healthcare sector, furniture industry, machine and plant construction, and automotive industry. As an international organisation Phoenix Mecano uses e-Con CPQ in many countries.
PM Komponenten configures enclosures for electrical engineering and electronics. In their Solutions Centre, enclosures are machined and assembled mechanically.
One of the main reasons PM Komponenten is a happy e-Con CPQ customer, is the flexibility of the e-Con Studio and the integration with Microsoft Dynamics. The flexibility allows PM Komponenten to fully customize e-Con and make it feel like it’s a custom application tailored to their specific needs and processes. The integration with Microsoft Dynamics makes sure all software works with realtime information and just one database, which increased the changes for errors tremendously.
The main product e-Con is used for within PM Komponenten is creating enclosures. To select and sell the right enclosure e-Con is vital, Harms Jansen tells us. “Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
PM Komponenten started off with e-Con in the Netherlands, though others countries and subsidiaries are using e-Con more and more right now. This has a couple of great advantages for PM Komponenten, they can build one system with all price, product, and process logic and make either a country specific quote to order process or use the rules and logic of one of the other ‘e-Con Using Countries’.
In general e-Con ensures easiness with calculating and increases the certainty and continuity of the teams involved in Quoting, Ordering, and Delivering the custom goods to the customers.
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“We wanted our sales tool to generate valid selections. With the old configuration tool, we had too many cases where combinations were selected which could not be built. This is now a thing of the past, while maintaining the flexibility to handle ‘non-standard’ requirements.”
Daniele Nardin, Head of Marketing and After-Sales-Services, CCO
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"A major goal is to capture essential knowledge to be able to sell the best solution for our customer’s requirements and make this available for their international sales organization."
Christoph Wilde
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"We chose e-Con for several reasons: off the shelf integration with Dynamics 365, e-Con Studio's facility in allowing us to model our product lines in one environment, and for how easy it is to use for sales teams (via CE, portal, or FO). We also value e-Con's international clientele and network. All these things make e-Con an ideal partner for companies like Priva."
Kees van der Kruk, Product Marketeer
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
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"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
