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“e-Con CPQ has helped us win more orders as we can get the quotes to our customers quicker and we can offer quicker delivery.”
Leigh Heath, Sales Manager
NHP
With over four decades of electrical and engineering industry excellence, and driven by a team of over 800 quality personnel, NHP Electrical Engineering Products Pty Ltd is a 100% Australian owned and operated market leader where the aim is simple – to be ‘easy to do business with’. NHP specialize in motor control, power distribution and automation systems, and with a total of 19 market categories, are able to offer the Australasian market the complete industrial electrical and automation solutions package. “Sales, product, and project teams can excel at their roles so that the organization balances the need for speed with high levels of quality, optimal customer pricing, and strong profit margins.”
The problem: Dynamics AX native functionality not “cutting the mustard”
With 25 branches and 24 regional locations throughout Australia and New Zealand their strong customer focus promises to meet any need on time and within budget. While NHP stock an impressive 70,000 plus line items, they are much more than a component supplier. NHP source the highest quality products from leading global suppliers, and customize these into solutions for the local market. For the customized product systems and solutions, NHP utilized Product Builder, the native Microsoft Dynamics AX product configurator. However, NHP were experiencing several problems; their business requirements were beyond the Product Builder functionality, for setting up the models specialized IT knowledge was needed, there was no functionality to facilitate eBusiness or customer self-service. What NHP needed was a tool that integrated with Dynamics AX which would enable them to improve customer service and be a launch pad for future initiatives. After an extensive evaluation process, eCon’s Sales and Product Configurator was chosen.
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Reference
“Thanks to seamless integration with Microsoft Dynamics AX, e-Con CPQ ensures web orders are always based on real-time ERP information. They’re error-free and can go instantly to production”
Geraldine Billiet
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“I want the best CPQ tool for our Dynamics 365 eco-system. With e-Con CPQ we’re about to enter the after-sales market with time savings in service inspection and analyses from 8 weeks to just 1 week. e-Con CPQ will pay off big time!”
Boudewijn Rast, Group IT Manager
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“e-Con CPQ lets Ridley almost automatically generate BOMs instead of risking mistakes made working manually—and it saves us time that can be better spent.”
Frank Iliaens
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“e-Con is honest about the technicality of the setup. Some configurators claim that you can do the setup ‘without code’. That may work for 80% of our complexity, but e-Con is extensible enough to handle all our requirements.”
Christophe Boogaerts, Project Manager
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“e-Con CPQ leads to big savings in time spent on order entry, and it’s decreased error margins to an absolute minimum.”
Alexander Bressers
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“e-Con offered a rules engine that could handle even the most complex options, especially exclusions, and meshed seamlessly with the Microsoft Dynamics AX user interface and ERP databases.”
Kasper Hermes, IT Manager
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“e-Con allows our customers to easily configure one of over 48 000 billion possible pre-mounted drawers.”
Frank Matthijs, Manager IT
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“e-Con makes order entry so much simpler than before. With online capabilities and flexibility in re-configuration and re-use of models, e-Con saves BUVA a lot of time and improves efficiency.”
Björn Kooij, IT Manager
