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"e-Con CPQ has helped us win more orders as we can get the quotes to our customers quicker and we can offer quicker delivery.”
Leigh Heath, Sales Manager
NHP
With over four decades of electrical and engineering industry excellence, and driven by a team of over 800 quality personnel, NHP Electrical Engineering Products Pty Ltd is a 100% Australian owned and operated market leader where the aim is simple – to be ‘easy to do business with’. NHP specialize in motor control, power distribution and automation systems, and with a total of 19 market categories, are able to offer the Australasian market the complete industrial electrical and automation solutions package. “Sales, product, and project teams can excel at their roles so that the organization balances the need for speed with high levels of quality, optimal customer pricing, and strong profit margins.”
The problem: Dynamics AX native functionality not “cutting the mustard”
With 25 branches and 24 regional locations throughout Australia and New Zealand their strong customer focus promises to meet any need on time and within budget. While NHP stock an impressive 70,000 plus line items, they are much more than a component supplier. NHP source the highest quality products from leading global suppliers, and customize these into solutions for the local market. For the customized product systems and solutions, NHP utilized Product Builder, the native Microsoft Dynamics AX product configurator. However, NHP were experiencing several problems; their business requirements were beyond the Product Builder functionality, for setting up the models specialized IT knowledge was needed, there was no functionality to facilitate eBusiness or customer self-service. What NHP needed was a tool that integrated with Dynamics AX which would enable them to improve customer service and be a launch pad for future initiatives. After an extensive evaluation process, eCon’s Sales and Product Configurator was chosen.
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
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“With e-Con we can save so much time and effort. There’s no need to duplicate data, since all information is completely integrated. We no longer have to create BOM’s, routings, pricing, and other documents as a separate process. As soon as we validate an order, it’s ready for production.”
Michael Kaufman, VP
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"e-Con allows our Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes."
David Bitter, Technologist
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“Building, maintaining, and changing configurations can be handled by the company’s internal resources much more efficiently, and everything's available in record time to all users. Teams can take a proactive approach to issues and react quickly if major problems arise.”
Laurent Machu, Project Manager
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"With e-Con implemented we can calculate 90 monopiles per day, 45x the speed of the old system. All order materials, such as BOM and routing are developed automatically, resulting in big savings and scalability."
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"Implementing e-Con on top of AX has given our end-users a simple tool for configuring sales projects and judging attainability quickly. It’s improved the transparency of our sales process.”
Henrik Bæk Jørgensen, Head of Product Management
