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“Orders coming in are always correct the first time. This means no extra manual work for the back office.”
Kjell-Inge Spetz, CEO
Klaveness
Klaveness Footwear develops, produces and, distributes (orthopaedic) shoes. According to their philosophy, footwear should be adapted to the foot and not vice versa. Klaveness has over 230 employees in four different companies at four different companies. They use e-Con CPQ to get orders for their configurable special shoes into Microsoft Dynamics AX. They have been doing this since 2014 and in Q1 2018 they have started to also use the software for customers to order their tailor-made shoes via the web.
“Our products are special made and very complex with a lot of different rules. We use e-Con to help us get our orders of configurable special shoes into our ERP system. By using e-Con CPQ we get all the correct information on the order at once. We have been using the software since 2014, and it has made our group more efficient since then. In the beginning of 2018 we have also implemented e-Con CPQ for our customers on the web so they can directly configure their own shoes. Since e-Con CPQ, orders are coming in, always correct the first time. This means no extra manual work for the back office. We will continue to deploy more e-Con CPQ in our organisation in the years to come!”
Kjell-Inge Spetz, CEO Klaveness Footwear AB, Network & IT Security Manager
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
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"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
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“With e-Con we can save so much time and effort. There’s no need to duplicate data, since all information is completely integrated. We no longer have to create BOM’s, routings, pricing, and other documents as a separate process. As soon as we validate an order, it’s ready for production.”
Michael Kaufman, VP
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"e-Con allows our Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes."
David Bitter, Technologist
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“Building, maintaining, and changing configurations can be handled by the company’s internal resources much more efficiently, and everything's available in record time to all users. Teams can take a proactive approach to issues and react quickly if major problems arise.”
Laurent Machu, Project Manager
