World travelers rely on Indra Navia’s air traffic control technology everyday to support airports and pilots as they bring them where they need to go — safely and securely. Indra Navia invests heavily in research and development so that they continue to play a critical role in the support of global flights. Among countless innovations, the company has contributed no less than 20 technological breakthroughs in software and hardware with even more in the works for 2020 and beyond.
The new capabilities of Indra Navia’s solutions have improved Air Traffic communications, navigations and tower controls, but these innovations had also made it more difficult to sell their products. “Complex configuration options had made bidding difficult and time-consuming for us and our prospects,” relates Andrew Fiamingo, Commercial Director, “It was too difficult for one person to have full control and we needed to find a solution.”
The company identified Configure-Price-Quote (CPQ) software as a potential solution because of CPQ’s ability to harness data from many different sources and use the data to help guide salespeople to the right solution for their customers. e-Con was a great candidate because of its industry-leading data structure, which allows e-Con to read/write to any Dynamics asset out-of-the-box. We are also a standout for any company like Indra Navia. e-Con CPQ makes it easy to add or change products and services, which significantly increases value if your solutions evolve quickly.
After implementing e-Con CPQ the company discovered instant benefits. Customers have reported they are impressed with the timing, accuracy, and communicativeness of Indra Navia’s bids. In the front office, sales agents spend less time on bids while delivering the right solutions. That drives efficiency, transformation, and industry value.
In Mr. Fiamingo’s words, “Thanks to e-Con, we can make flights safer.”
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
“With e-Con we can save so much time and effort. There’s no need to duplicate data, since all information is completely integrated. We no longer have to create BOM’s, routings, pricing, and other documents as a separate process. As soon as we validate an order, it’s ready for production.”
Michael Kaufman, VP
"e-Con allows our Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes."
David Bitter, Technologist
“Building, maintaining, and changing configurations can be handled by the company’s internal resources much more efficiently, and everything's available in record time to all users. Teams can take a proactive approach to issues and react quickly if major problems arise.”