Howden designs, engineers and supplies air and gas handling equipment, including industrial fans, process gas compressors and rotary heat exchangers. Established over 150 years ago as an engineering firm, Howden has grown to become a worldwide organisation with over 4,400 employees and companies in over 20 countries.
Howden uses e-Con to configure complex Bills of Materials and Manufacturing Routing Operations for their Large Rotary Blower product lines. They selected e-Con for its compatibility with Microsoft AX. Since the implementation it has allowed Howden’s Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes. David Bitter, engineer/technologist sais about e-Con: “The e-Con Solutions support is excellent and their team was quick to train and help us with any problem we encountered.”
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"e-Con CPQ will help CSI understand customer requirements, quote and offer the right services, resulting in customers making buying decisions faster."
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"Since implemented, e-Con has cut the time spent on order intake from 10 minutes to only 3 minutes, providing plenty of extra time during the typical 15-minute appointment."
Wouter Spann, IT project manager
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"We want to work with e-Con CPQ for many years forward because they help us to be the leader in our market"
Tor Martin Aspholm
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“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
Jaap Versnel, Business Analyst
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“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
Harms Jansen, Product Specialist
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“With e-Con we can save so much time and effort. There’s no need to duplicate data, since all information is completely integrated. We no longer have to create BOM’s, routings, pricing, and other documents as a separate process. As soon as we validate an order, it’s ready for production.”
Michael Kaufman, VP
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"e-Con allows our Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes."
David Bitter, Technologist
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“Building, maintaining, and changing configurations can be handled by the company’s internal resources much more efficiently, and everything's available in record time to all users. Teams can take a proactive approach to issues and react quickly if major problems arise.”
Laurent Machu, Project Manager
