HAROL specializes in custom-made sun protection and roller shutters. The complex lay-out of their Bills of Materials made finding the optimal sales and product configurator challenging. Also, their make-to-order production environment required a configurator that integrates seamlessly with Microsoft Dynamics AX. After extensive research, they found e-Con to be the most suitable and flexible solution.
HAROL model-builders have created over 400 e-Con models, and their customer service reps work with e-Con daily to quickly and accurately configure personalized orders. HAROL’s specialized dealers use the configurator through the HAROL Web Portal, where they can configure and order any item they want, using the same tools as customer service reps.
Annicq Neuts, IT Manager says: “e-Con is the most flexible product configurator and is the heart of our ERP environment”.