Fortress Interlocks Ltd., stands by a clear mission: protecting human and capital assets for businesses. The mission’s clear, but protection is complicated. For more than 55 years, Fortress Interlocks has sought to both protect businesses and simplify complexity, with modular interlocks and interlocks systems that meet diverse industry needs and regulatory requirements.
Ensuring that their products are best in class and helping customers make great choices makes product configuration essential to Fortress Interlocks’ continuing success. The company selected e-Con because it combines deep functionality for complex product configuration with flexibility that enables customers to self-select the right products with speed and ease. Working through the Fortress Interlocks website, customers can configure items directly. Customers can also work with salespeople and distributors to configure products.
e-Con has become the heartbeat for product creation—the rules engine holds all existing product configurations and variations, and sales reps, distributors, and even customers can follow an intuitive process that lets them build modular interlocks that meet all their business needs and regulatory requirements. They can access product information 24/7, from any location. Information is always current, accurate, and drawn from the company’s central ERP system. Along with speed, convenience, and accuracy, a major benefit Fortress Interlocks gets from e-Con is that it frees up the product design department to focus on product innovation, a big factor in strategic growth. e-Con can handle all flavours for standard and custom products that already exist, and updates entered once spread instantly across the company system.