Hundreds of businesses worldwide are using e-Con for CPQ and more, across a wide range of industries. We don’t have room to share all our customer stories, but you’ll find some inspiring examples below!
“Orders coming in are always correct the first time. This means no extra manual work for the back office.”
“Our goal with the implementation of e-Con is to provide sales with the best tool possible to generate a customer tailored quote in as little time as possible so they can spent more time with our customers.”
"e-Con CPQ grasped Levolux and our products/requirements from the outset, and understands what we are trying to achieve with our mix of models."
“e-Con CPQ is a great application for SMT (Services, Machinery and Trucks) to create fast and flawless quotes!"
“Our business model is based on a Configure to Order production system. For us, e-Con is the link that safeguards the modules that underlie this system and their interdependencies.”
"e-Con gives Gamko capabilities that make automatic BOM creation part of the quote to order process, turn adding items and products into a process that takes minutes"
“e-Con creates pro-actively leads, based on the end-date of the contracts. The only thing we’ve to do is to open the lead in CRM, add the product options, and e-Con generates a PDF with all the products and contract options. This gives us clarity and higher chances of winning a new lead.”
"More than 200 e-Con users working for 65 resellers can work with confidence to match customer requirements with Roxell’s products. Current, relevant information and e-Con Guided Selling enables them to produce flawless quotes."
“Internally we often use the line ‘An empty box isn’t a box’. To get to the right (custom) box/enclosure we need tools to get us those custom-made products as soon and efficient as possible. That’s the added value e-Con brings PM Komponenten.”
“e-Con has fundamentally and progressively empowered us to make significant changes in our production process by speeding up the configuration process and adding new features.”
ZOOK Rupture Disks
"Both employees and customers will be able to configure products directly from the ZOOK website, thanks to the e-Con portal. And ZOOK knows that e-Con will always work hand in glove with Dynamics NAV, equipping them to handle a changing and complicated marketplace."
"Reps answer a few questions, and the e-Con rules engine determines the right machines, materials, and standards. Result? A fast, error-free quote-to-order process, with an application that works like a native part of Dynamics 365."
Bruynzeel Home Products
“We’re not digging anymore for a great customer experience. e-Con gives us the tools that bring together the customer journey and the production process.”
“e-Con is the reason each order entry is a party.”
"e-Con has equipped us to calculate all the necessary products for complete shops with all needed metal shopfittings quickly, and without errors."
"If you make 25,000 standard products and a few million customer-specific products, how long will it take to enter an order? Thirty seconds! It’s that quick, despite all the choices! That’s how good e-Con CPQ is."
"For Auping, e-Con means eliminating errors and shortening delivery times, with one integrated solution that works for our own stores and extends to franchise stores"
“The processing time before a custom order is ready for production went down from hours to a couple of minutes, thanks to e-Con CPQ.”
“e-Con makes it easy to create and work with complex quotes and agreements in a short time frame. It’s simple to use, it’s got a great look and feel, and from the CPQ vendors I’ve seen, e-Con definitely offers the best value for your investment.”
"e-Con ensures all salespeople serve as experts quoting the amount of materials and time required to produce a deck or floor directly to the customer’s specifications."
“Our resellers create quotes themselves in minutes, with automatic, real-time pricing and the assurance that all information is complete and current. They don’t need to double-check with us for options, costs, errors; customers always receive accurate quotes that are ready for approval.”
"e-Con allows our Customer Care team to quickly and accurately configure Bills of Materials and Routing steps. e-Con ensures that the demand is driven for the correct parts and that they are machined, assembled, and tested according to the appropriate processes."
"Fast response times, flexible (both solution and team), and knowledgeable consultants."
"e-Con Solutions has placed the power of item creation into the hands of our customers and allowed our Design Department to focus on designing new products"
"With e-Con on the shop floor, we’re introducing a virtual sales assistant who will help us improve customer service. The move towards a customer-centric organization gets closer and closer."
“Building, maintaining, and changing configurations can be handled by the company’s internal resources much more efficiently, and everything's available in record time to all users. Teams can take a proactive approach to issues and react quickly if major problems arise.”
MHI Vestas Offshore Wind
"Implementing e-Con on top of AX has given our end-users a simple tool for configuring sales projects and judging attainability quickly. It’s improved the transparency of our sales process.”
"With e-Con we've been able to reduce order processing time by more than half, from 48 hours per order to less than 24 hours. And within 10 minutes after receiving an order, we can start with the production process"
"We have found e-Con as a company very supportive and knowledgeable. Although we remain in the early stages of our implementation roadmap, we have many plans for its future use! We expect the portal to be the key application for our future requirements supporting collaborative working with our partners.”
"e-Con structures and organizes all the variables so that our dealers instantly know what combinations and choices are feasible and what's impossible. Rich information, prompts and alerts, and a guided process will virtually eliminate mistakes during the ordering process."
“Our customers can configure the specific radiators they want straight with e-Con in our Magento Webshop. e-Con ensures that the prices and options are calculated and when the customer completes the order, e-Con creates immediately a sales order, BOM, and Routing in Dynamics AX”
“Our sales representatives can take over a colleague’s work easily, print documents with a click in preferred formats, and convert to orders that won’t require data re-entry.”
Jansen Poultry Equipment
“Quotes and orders can be created in the customer’s preferred language, and at the same time, a Dutch employee can work with the order in Dutch. Country-specific regulations are automatically associated when creating quotes and orders.”
"We can lay down an offer that our clients can't refuse, because we can count on the speed and accuracy of e-Con and its ability to integrate with other solutions. Working with e-Con, we'll have the success we want for many years."
“With e-Con we can save so much time and effort. There’s no need to duplicate data, since all information is completely integrated. We no longer have to create BOM’s, routings, pricing, and other documents as a separate process. As soon as we validate an order, it’s ready for production.”
"All product combinations and (im)possibilities are visible and if a certain product combination is already sold, e-Con easily let Ammeraal reconfigure that item so that order processing and procurement is really fast. "
“The complex layout of our Bills of Materials made it difficult to find a suitable configurator. But in e-Con we found the most flexible product configurator out there, and it's the heart of our ERP environment”
“Even relatively untrained sales staff can quickly create accurate configurations, helping to ensure broader volume and faster order entry processing,”
“We use e-Con to configure custom fashion apparel for men for our brand Profuomo, and with 3 clicks, we can add series of seasonal items to our collection and manage everything in a streamlined, efficient way.”
"e-Con CPQ has helped us win more orders as we can get the quotes to our customers quicker and we can offer quicker delivery.”
“The more we use and adapt e-Con, the more our back office can count on accuracy and lighter workload. Quotes and orders are always right the first time, so there’s no need to manually check information and hunt for missing data.”
“Our error margins saw a huge reduction; the margin went to virtually nil after the first several months of using e-Con. And if sales wants to add a new product, they don’t struggle to create a configuration.“
“With e-Con, we increase our chances for winning deals because we can generate quotes while we’re with a customer. We can instantly address all questions and options for pricing, offerings, timelines; whatever they need. Then we can configure that information into a complete quote on the spot.”
"The process for adding new products has become bulletproof and much more accessible. Users can start e-Con from within Dynamics AX, and follow a clear process for entering all data needed for a product."
"We have chosen e-Con because it saves time and errors when details about orders and stock can be found and changed in one place."
"We can control our supply chain process and trace operations in real time, so the company can improve all KPIs by multiples, including productivity, stock, and delivery. e-Con's automation, ERP integration, and intelligence delivered a 6-month return-on-investment."
“While sales, product modelers, and project calculators might be primary users, any employee can work with it to talk with a customer as an expert and view options and impact on a project—even deliver a custom quote.”