Why CPQ tools as a Sales Assistant
Helping your customers selecting and buying the right products can be complex and error-prone, since even standard products can have lots of options and variations. Examples include carpets, furniture, windows, blinds, and curtains. Companies who want to raise revenues and profit margins are seeing the benefits of CPQ tools like e-Con that can be used by salespeople and customers.
e-Con offers an intuitive “smart” questionnaire that guides salespeople, resellers, and even customers through choices that ensure products and services are accurate and best meet customer needs. The questionnaire shows only relevant questions and options, and updates all information automatically. Prompts and alerts ensure users don’t create impossible combinations. Instead, they can navigate efficiently through choices, with real-time visualization and pricing calculations, and assurance that results will be complete and correct.
How retailers can benefit from e-Con CPQ
e-Con enables sales reps to navigate through your full portfolio with focused efficiency. Our flexible Guided Selling questionnaire and 2D and 3D visuals let people make relevant choices and actually see products as they’re being configured. Indeed, e-Con can be used as an in-store display that lets customers play with possibilities and configure their dream product. The e-Con rules engine prevents users from making incorrect choices, and also offers prompts for upsells and cross-sells. Pricing and product visualizations update in real-time, so customers can immediately see the impact of choices. With a few clicks, a quote can be converted to a production- or fulfillment-ready order and you’re well on the path to timely delivery that customers expect.