Production moves forward with accurate information, within budget
Without a system that monitors what goes into a quote, you risk inaccurate orders that slow delivery, reduce margins, and waste time and materials. One incorrect option, or a part that’s not in your warehouse, or goods that customers want but are impossible to build—it doesn’t take much to shut down, lose money, or need to confer with teams to fix a mess. e-Con can eliminate all those problems. It ensures that all back-end teams enter and update correct information for building goods and services, and then presents that information so that sales can only create quotes for feasible, approved goods and services. You save time, improve margins, and make promises you can keep.
Accurate order information avoids production errors
Production in manufacturing, fulfillment for distribution and retail…if teams receive information that isn’t complete and correct, they are more than likely to run into roadblocks, crises, goods that don’t meet custom requirements. Any company has fire drills, but if teams aren’t in sync, there will be problems at the end of the line. Issues can range from outdated information within orders, poor change management, or most often an issue that starts with sales and cascades along to production.
The e-Con Sales and Product configurator gives people one source of information and process automation that can save time, eliminate errors, reduce wastes, and ensure profits. e-Con is designed for all teams, departments, and divisions to share single-source information at the right time in the quote-through-order process. Both product and sales configuration offer standard, flexible, and guided processes that prevent errors. The e-Con rules engine combines ERP and configurator information to cover all variables for all goods. Combining information that updates in real-time and automates all processes for teams ensures information doesn’t stray, that it updates system wide, and even allows for expert version control. Everything’s preloaded and correct, so quotes can convert to orders and generate all information needed for production. There’s no room for errors—e-Con can handle a very wide range of complexity and change management for small to large enterprises, local and global. If the floor isn’t worrying about out of stocks and jumbled specs, they can focus on quality and faster time to delivery.
Sales can make informed decisions rather than rely on production for answers
Companies still are looking for ways to give sales access to deep product knowledge that’s relevant and easy for them to understand and apply. Too often, the front and back office are disconnected and look at different information that may be out of date. Or they may have access to some knowledge but still need to get into ERP and search. Often it feels easier and faster to email production or associated teams, but that ad hoc approach can derail communication and control. Worst, production and fulfillment often need to assume that sales will misunderstand information or not update it so that it reaches all stakeholders.
With e-Con, product and price knowledge is centralized throughout the organization. Production knows that salespeople are following an intuitive, up-to-date product catalog/guided selling UI. Rather than expect an incorrect order, they know sales will be presented with all possible options at the right time in the process, with assurance that regional, customer-specific, or any granular variable is accounted for. Pricing is calculated automatically, and impact of changing options—for example, time to delivery—is shown instantly. Needs analysis sets them on the right path so that they can work with the right choices without guessing. Alerts, suggestions, and prompts prevent errors and expand sales possibilities. And finally, when quotes are final, they can be converted instantly to orders with specs, BOMS, routings. Sales actually helps take care of production.
Worldwide divisions can handle diverse supply chains, regulations, currencies, pricing
You can manage regional companies from global HQ with a strong Microsoft and Dynamics business system. But quote to production needs can vary widely, and require a global CPQ process and central data that meets region-specific needs. e-Con is designed to ensure that all regional dependencies are correct even when you’re working with a global database. All e-Con information lives in that database, regardless where it’s being used. The rules engine ensures teams can enter information once for products and services. Regional sales can configure quotes specific to their area with no extra effort. Quotes convert instantly to orders, BOMs, and routings that use the right suppliers, parts, prices, logistics, and more. Quotes also can be configured in regional languages and currencies, while orders arrive in HQs language and currency. Entities have both independence that makes them whole and integration that ensures that all entities are unified.