Needs analyses are built into e-Con Guided Selling, as part of the smart questionnaire that ensures customer needs are captured accurately. Once e-Con has that information, it presents the right options, with a visual approach that’s easy to understand and choose from.
Customer spotlight: Moooi
Moooi BV creates interior environments that tailor patterns and colors to embrace any kind of space and make people of different ages, cultures, and personalities fall in love with their homes. Moois is known for its visionary approach, and is dedicated to creating the perfect eclectic mix of culture & experiences that makes a home environment more beautiful and unique.
Moooi has implemented e-Con as the tool that lets them configure design furniture for retail and projects for their worldwide customers. Using e-Con, the internal organization has a clear, complete view of the many variations for options such has fabric families, colors, certification, and more. Equally important, e-Con structures and organizes all the variables so that Moooi BV instantly knows what combinations and choices are feasible and what’s impossible. Rich information, prompts and alerts, and a guided process will virtually eliminate mistakes during the ordering process.
More about e-Con for Moooi.