How does procurement benefit from e-Con CPQ tools?
1. Because salespeople work with real-time, integrated information and feasibility checks, procurement can count on accurate, complete orders. Without an automated CPQ process, procurement too often needs to redo orders and reach out to other teams for information. They’re responsible for getting orders to production. If the order is unfeasible or has the wrong information, procurement can be the scapegoat for delays, cost overruns, and not keeping salespeople informed.
With e-Con, sales uses one application to build quotes. e-Con’s standard, though flexible process makes all needed information available, within a guided process that prevents errors. The e-Con rules engine combines ERP and configurator information, using real-time, single-source data. Sales can access eCon via laptop, browser, and multiple devices—there’s even an offline client that ensures data is near real-time and syncs automatically next log-on. Quotes and proposals are bullet-proof, and so are orders, BOMs, and routing. Why? Because sales can hit “process” when they’ve completed a quote and it converts to an order with all associated documentation, ready for approval and production. That fully automated, connected process is possible because eCon works as part of Microsoft Dynamics ERP and CRM. Sales is connected to all other teams without ever needing to query them. Procurement spends minimal time processing orders, optimal time on more important work.
2. e-Con reduces quote turnaround times and helps eliminate complex processing and pre-production work. With e-Con, sales moves through the quote process with optimal efficiency (sometimes minutes) because they have everything they need and a clear guided process. For procurement, the big value-add is that sales can turn quotes into orders with a few clicks, including BOMs, routings, or any other production information you need. It’s a huge load off procurement, giving back time to work on improving quality and speed, supplier and even partner relationships and processes, support—whatever you want their focus to be.
3. Procurement no longer needs to answer everyone’s questions—e-Con CPQ can. Pricing, suppliers, availability, special requests, production issues, logistics—e-Con relieves procurement from being the center station for all such queries.
Centralized, relevant information is organized and available to all those who need answers. e-Con data lives in the same database as ERP. It enables users to access both high-level information about pricing and availability, and granular information about any aspect of the goods you produce or sell. Users have the UI and query features that are relevant to their role, and information is of course current and complete. If you’ve got data, e-Con can configure it into the right answers to any questions.
4. e-Con automates quote-to-order conversion with a few clicks. Working “in the middle” between front-end sales and back end teams is a hard role. In a really bleak situation procurement needs to manually convert quotes to orders, consult with teams to correct errors, and go back and forth to produce all documentation needed for final approval and production.
Even if you’ve automated some of this work, there’s still high risk for errors and complexity that teams don’t need to struggle with. e-Con offers a fully automated process and a rules engine that ensures quotes are correct. There’s no manual work needed to convert them into quotes, and the process also includes generation of all specs and documentation you need. e-Con brings all information from all teams together and it’s actually sales that completes the process! Procurement gets all that’s needed to move right into production after efficient review and approval. No worries about errors, and if there is a change, it updates all areas and documentation instantly. Most often orders can move right to production or fulfilment.